Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore, and Sri Lanka. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff, and local communities.Navitas is seeking to employ a senior academic success manager internally referred to as Academic Program Liaison to join our North American team at Western International College in London, Ontario (on-site).The Academic Program Liaison works on the College's strategic direction, management, and support of academic rigour, student outcomes, and student experience.The position is responsible for academic quality compliance, instructional support services and programming, course offering and curriculum delivery, strategic enrolment management, accreditation of programs, staff management, staff development, and budget oversight.Key ResponsibilitiesAcademic Leadership and OperationsSupport the leadership in the management of the Academic Department, ensuring students have a smooth transition into the College and to the University PartnerOversee the development of the academic timetable, considering course demand, student needs, space allocation, and instructor availabilityParticipate in instructor recruitment and selection processesAssume accountability for the approved academic budget and ensure effective resource allocationImplement the strategic enrolment management systems of the college with an emphasis on retention, success, and student experienceInstructor Community and Teaching PracticeDrive the development of a cohesive and engaged instructor community, fostering collaboration, consistency, and shared ownership of student outcomesLead initiatives that strengthen teaching practice, including the application of evidence informed and culturally responsive pedagogy within the pathway contextCreate opportunities for instructors to share practices, reflect on teaching,



and continuously enhance their approach to student learningBuild a culture of teaching excellence that supports both instructor effectiveness and student successFoster professional excellence with teaching staff on all matters relating to student learning needsInstructional Programming and Academic SupportDrive the design and delivery of instructional support programming—including learning management system (LMS) training, onboarding for instructors and staff, and community engagement initiatives—grounded in pedagogical best practices, and evaluate their impact on teaching quality and student outcomesOversee the curriculum and facilitation of academic support programs and foundational coursesDeliver programming t Hat strengthens academic integrity, onboarding, professional development, and student successEnsure alignment between instructional programming and broader academic and student experience prioritiesStaff Leadership and DevelopmentLead, support, and develop the professional and instructional staff associated to the positionProvide ongoing coaching, performance management, and professional development opportunitiesContribute to the recruitment, onboarding, and engagement of instructional staffPromote a collaborative, high-performing, and student-centred team environmentAcademic Quality and ComplianceEnsure compliance with regulatory requirements and academic quality standardsSupport the compilation, analysis, and presentation of academic data for reporting purposesMaintain oversight of assessment, exam processes, and academic integrity practicesContribute to continuous quality assurance and improvement initiativesStudent Advising and SupportMaintain breadth of knowledge required to engage effectively in one on one advising of college students, ensuring alignment between teaching practice, academic programming,



and student supportProvide guidance to students and connect them with appropriate academic and support servicesEnsure that academic leadership remains grounded in the student experience and responsive to emerging needsBest Practices and Continuous ImprovementActively engage with and apply best practices in teaching and learning, translating these into approaches that strengthen the student experience and academic outcomes across the CollegeMonitor trends in pathway education and international student learning to inform program developmentContribute to innovation and continuous improvement in academic delivery and student success strategiesEssential Skills, Knowledge and ExperienceA degree in a relevant field from a recognized universityExperience in the supervision and management of staff (instructional staff preferred)Experience in a higher education environment working with students and facultyDemonstrated ability to develop, promote, implement, and evaluate programs that support professional development of instructional staffDemonstrated leadership and coordination skills required to manage all functions of a busy academic environmentStrong interpersonal, communication, and negotiation skills, including the ability to manage confidential and sensitive mattersStrong written communication skills to support reporting and documentationAbility to organize and prioritize multiple priorities in a fast-paced environmentDemonstrated commitment to continuous quality assurance and improvementAbility to work effectively in a team environmentExperience in a pathway college environmentExperience working with international studentsExperience in a multicultural environmentWhat We OfferNavitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve. If you require an accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.Successful applicants will be subject to relevant pre-employment checks, including criminal background and skilled reference checks.

📌 Academic Program Liaison (Senior Academic Success Manager) (London)
🏢 Navitas
📍 London