Lead Knix store shifts through coaching, selling expertise, and customer experience leadership while driving Conversion Rate and Average Order Value.
As a Key Lead, you will act as leader on duty across store operations. Coach team members through real-time feedback, product knowledge, fitting support, and genuine recommendations. Your work supports sales goals, brand loyalty, visual standards, inventory accuracy, and an inclusive customer experience.
Key Responsibilities: Open and close the store as leader on duty
Lead huddles and communicate daily sales targets
Coach selling techniques and product knowledge
Execute the Knix selling model on the floor
Maintain visual standards, stock, and organized size runs
Requirements: One to two plus years of retail experience
Previous keyholder, supervisory, or leadership experience preferred
Understanding of Conversion, AOV, and UPT metrics
Solid mentoring, coaching, and relationship-building skills
Authorization to work in Canada and age eighteen or older
Bring retail leadership, coaching, and selling-model expertise to Knix while strengthening store performance and customer loyalty.