Serve Ottawa customers in English and French as a Bilingual Customer Service and Sales Representative working full time, permanently, in person.
BG Distribution seeks a motivated representative for its expanding Ottawa team. You will process orders, answer product questions, manage returns, and resolve concerns. The position welcomes door hardware experience, but it is not required.
Key Responsibilities: Process customer orders by phone and email using the ERP system
Answer product, pricing, availability, and order status inquiries
Manage Return Authorization requests and coordinate returns
Resolve concerns with timely, professional solutions
Build customer relationships and collaborate with internal departments
Requirements: Bilingual English and French proficiency, written and verbal
Strong communication and interpersonal skills
Excellent organization and attention to detail
Ability to multitask and prioritize responsibilities
Comfort using computers and learning software systems
Apply your bilingual communication, order processing, and customer service skills with BG Distribution in Ottawa, Ontario.

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📌 Bilingual Customer Service Sales Representative (Quebec City)
🏢 BG Distribution
📍 Quebec City