Deliver exceptional customer service and office administration in office at Distinctive Autoworks’ Colwood location in Victoria, British Columbia. Support customers, shop operations, and administrative workflows.
This full-time Customer Service and Office Administrator provides customer-facing support and handles office and bookkeeping duties. The position uses Audatex, Mitchell, UKG, CMS, Traverse, Outlook, Word, and Excel. It supports estimators, insurance billing, customer payments, and shop administration.
Key Responsibilities: Greet customers, identify needs, and explain repair processes clearly
Answer phones, book appointments, and notify customers about repair completion
Prepare insurance assignments and new estimator files
Manage email, supplies, inventories, couriers,



and staff training support
Complete daily and monthly bookkeeping, banking, reconciliations, and collections
Requirements: Related experience in a team-oriented environment preferred
Accounts receivable, accounts payable, or payroll experience preferred
Strong interpersonal, verbal, written, and listening skills
Proficiency in Outlook, Word, and Excel
Legal entitlement to work in Canada without restrictions
Apply customer service, administration, bookkeeping, and office software skills supporting Distinctive Autoworks customers and shop operations.

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📌 Customer Service Office Administrator Victoria (British Columbia)
🏢 Distinctive Autoworks
📍 British Columbia