Manage client satisfaction and service quality for United Services Group across a multi-site facility services portfolio in the assigned territory.
This permanent, full time Account Manager, Operations role suits a hands-on leader with facility services, commercial cleaning, or territory management experience. You will serve as the primary client contact while coordinating subcontractors and internal teams. Your work supports reliable service, contract retention, site profitability, and operational success.
Key Responsibilities: Build lasting relationships with clients and subcontractors
Anticipate client needs and implement service recovery
Evaluate service quality and create improvement plans
Ensure contractual and quality standard compliance




Identify contract expansion and special project opportunities
Requirements: Experience managing clients, sites, and competing priorities
Strong communication, decision-making, and leadership abilities
Business acumen in budgets, cost control, and profitability
Proactive, solutions-oriented, and results-oriented approach
Ability to travel frequently with a valid driver's licence
Use customer service, problem-solving, and relationship-building strengths to manage facility services accounts across the territory.

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📌 Facility Services Account Manager (Ontario)
🏢 United Services Group
📍 Ontario