Support Milwaukee® customers and sales teams from TTI’s North York location through accurate orders, responsive service, and clear communication.
This Customer Experience Representative position serves internal and external customers for Techtronic Industries. You will manage order information, respond to service inquiries, and collaborate across functions. The work requires organization, intellectual curiosity, enthusiasm, urgency, and a commitment to exceptional customer service.
Key Responsibilities: Support customers and sales representatives with service needs
Process orders accurately with 24-hour turnaround
Maintain accurate product and pricing details
Communicate inventory, shipping dates, delays, and order numbers
Answer email and phone questions about orders and products
Requirements: At least one year in customer service
Undergraduate degree or college diploma
Excellent written and verbal communication abilities
Proficiency with Microsoft Office applications
Ability to prioritize, meet objectives, and work urgently
Apply customer-focused service, precise order management, and collaborative communication within TTI’s Milwaukee® team.

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📌 Milwaukee Customer Experience Specialist (Ontario)
🏢 Techtronic Industries Canada
📍 Ontario