Support banking operations in French and English while processing deposits, payments, and service requests accurately under established SLAs.
Insight Global seeks a Banking Operations Specialist for a leading financial institution. You will support retail and commercial deposit and payment activities. The work includes transaction processing, account maintenance, documentation review, and stakeholder inquiries.
Key Responsibilities: Process retail and commercial deposit and payment activities
Complete transactions and service requests within established SLAs
Maintain accounts and review operational documentation
Identify discrepancies and investigate operational issues
Respond to internal and external stakeholder inquiries
Requirements: Two to three plus years banking operations experience
Experience with deposit, payment, or account servicing operations
Bilingual French and English communication skills
Understanding of banking controls, risk, and regulations
Solid Excel, organization, analytical, and prioritization skills
Apply banking operations expertise, bilingual communication, and careful transaction processing to support accurate service delivery.

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📌 Bilingual Banking Operations Specialist (Quebec City)
🏢 Insight Global
📍 Quebec City