Support Ontario Structured Psychotherapy access through referral management, clinical screening, and telephone triage in a hybrid Hamilton-based position. Work with diverse clients.
As an OSP Intake Worker, you will support the centralized OSP West intake team employed by St. Joseph’s Healthcare Hamilton. The full-time, fixed-term assignment covers screening referrals, interpreting clinical measures, obtaining consent, and coordinating next steps. You will communicate with clients, providers, clinicians, and community services.
Key Responsibilities: Receive and transcribe email, fax, and phone referrals
Distribute and monitor completion of intake questionnaires
Identify potential safety risks in clinical measures
Triage clients toward OSP or community resources




Schedule clinical intake and triage assessments
Requirements: Degree in psychology, social work, occupational therapy, or related discipline
Community-based or outpatient mental health experience
Experience conducting brief intake assessments by telephone
Experience with risk assessment, safety planning, and crisis intervention
Solid documentation, organization, and communication skills
Bring referral coordination, clinical screening, and service-navigation skills to Ontario Structured Psychotherapy’s regional intake program.

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📌 Ontario Structured Psychotherapy Intake Specialist
🏢 St. Joseph's Healthcare Hamilton
📍 Ontario