Support robotic deployments in Toronto with installation, troubleshooting, and customer training across Tennant Company’s connected cleaning solutions.
The Robotics Automation Success Technician is a field-based, customer-facing technical specialist serving as Tennant’s robotics Subject Matter Expert. You will support demonstrations, pilots, installations, programming, route mapping, onboarding, and post-deployment hyper-care. The work involves collaboration with Sales, Service, Business Development, and Customer Success teams. You will help customers integrate autonomous equipment into cleaning operations and improve sustained usage. This position requires practical technical experience, strong communication, and systematic field troubleshooting.
Key Responsibilities: Configure and operate robotic equipment during demonstrations and pilots
Install, program, map routes,
and validate autonomous operation
Train operators on operation, maintenance, and troubleshooting
Provide first-line technical support after deployment
Coach customers and resolve barriers to autonomous usage
Requirements: Bachelor’s degree or equivalent relevant technical education and experience
Minimum three years of technical or field experience
Ability to travel at least 60 percent
Experience installing, configuring, operating, or troubleshooting technical equipment
Solid customer-facing communication and presentation skills
Apply robotics expertise, technical training, and customer support skills to advance Tennant’s autonomous cleaning solutions in Toronto.