Support healthcare providers by repairing in office dental equipment for Medline Canada. Use equipment diagnosis, calibration, and customer communication skills.
As a Service Technician, you will help keep customer equipment operating properly across dental care settings. Responsibilities focus on troubleshooting and repairs, while also supporting installations and maintenance contract sales. The position requires documenting service work, arranging parts, and sharing equipment information with customers and internal colleagues.
Key Responsibilities: Listen to customer equipment concerns and service requests
Diagnose equipment issues and arrange necessary parts
Communicate service information with internal colleagues
Provide installation follow-up within committed timelines
Maintain tools, supplies, and parts within the vehicle
Requirements: Ability to complete equipment documentation accurately
Ability to follow manufacturer specifications during repairs
Ability to communicate clearly with customers
Commitment to following Sinclair’s policies
Willingness to complete ongoing educational programs
Bring equipment repair, installation support, documentation, and communication skills to Medline Canada’s healthcare service operations.