Lead luxury retail performance at Mackage through exceptional selling, customer service, and team leadership in the store environment. Drive sales while protecting brand standards.
Reporting to the Store Manager, the Assistant Manager oversees store operations, service, brand integrity, and people performance. This position emphasizes sales targets, CRM client engagement, team development, operational execution, and customer-focused floor coverage. Mackage combines responsible leathers, down, and wools with luxury-forward design.
Key Responsibilities: Maximize store sales, KPIs, and personal sales targets
Inspire teams toward exceptional service and high performance
Develop clientele through proactive CRM client engagement
Manage reports, payroll, scheduling,



and inventory tasks
Maintain front-of-house and back-of-house store standards
Requirements: Five years’ preferred fashion luxury retail experience
Three years’ management experience
Exemplary selling and customer service skills
Robust leadership, communication, and business acumen
Microsoft Office Suite and POS operating systems knowledge
Bring luxury retail leadership, selling expertise, CRM engagement, and operational discipline to Mackage’s store performance and customer experience.

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📌 Luxury Fashion Assistant Store Manager (British Columbia)
🏢 Groupe APP - APP Group
📍 British Columbia