Lead Knix store shifts through coaching, selling expertise, and customer experience leadership while driving Conversion Rate and Average Order Value.
As a Key Lead, you will act as leader on duty across store operations. Coach team members through real-time feedback, product knowledge, fitting support, and genuine recommendations. Your work supports sales goals, brand loyalty, visual standards, inventory accuracy, and an inclusive customer experience.
Key Responsibilities:
- Open and close the store as leader on duty
- Lead huddles and communicate daily sales targets
- Coach selling techniques and product knowledge
- Execute the Knix selling model on the floor
- Maintain visual standards, stock, and organized size runs
Requirements:
- One to two plus years of retail experience
- Previous keyholder, supervisory, or leadership experience preferred
- Understanding of Conversion, AOV, and UPT metrics
- Solid mentoring, coaching, and relationship-building skills
- Authorization to work in Canada and age eighteen or older
Bring retail leadership, coaching, and selling-model expertise to Knix while strengthening store performance and customer loyalty.