Generative AI and workflow modelling define this Senior Business Systems Analyst role with TD Global Technology & Services in Toronto, Ontario.
You will analyze enterprise processes and translate business, operational, control, and technology needs into AI-enabled product opportunities. The role models workflows, system behaviours, human oversight, and evidence requirements. It supports solutions that are effective, traceable, testable, and operationally sound within regulated technology environments.
Key Responsibilities: Analyze current-state and future-state enterprise workflows
Model agentic workflows, decisions, exceptions, and approvals
Define context, explainability, escalation, and oversight requirements
Translate controls into behaviours, evidence, and audit paths




Support testing through conditions and expected results
Requirements: Seven or more years in business systems or technology analysis
Experience defining functional and non-functional requirements
Strong workflow, process, decision, and exception modelling experience
Experience analyzing APIs, events, interfaces, and telemetry
Robust facilitation, communication, and stakeholder-management skills
Apply systems thinking and generative AI knowledge to shape traceable enterprise workflows and practical technology solutions at TD.

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📌 Senior AI Business Systems Analyst (Ontario)
🏢 TD Bank Group
📍 Ontario