Serve TD customers in Regina through accurate financial transactions and personalized banking advice in a 15-hour weekly position. Build trust at every interaction.
As a Customer Experience Associate with TD Canada Trust, you will support Personal and Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while identifying needs and recommending suitable banking solutions. The work also includes resolving concerns, promoting services, and completing processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Understand customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Provide explicit advice on banking solutions and processes
Requirements: High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented, courteous, and effective communication skills
Bring customer experience, financial transaction, and banking solution skills to TD Canada Trust’s Regina branch team.