Serve memorable dining experiences at Shangri-La Toronto with fine dining knowledge, wine expertise, and warm hospitality. This position is based in Toronto’s city centre.
As a Service Associate – Server, you will support the Restaurant and Lobby Lounge while applying Shangri-La’s core practices. The position focuses on guest connection, accurate service, and consistent food and beverage standards. You will help balance colleague, guest, and owner satisfaction through thoughtful hospitality.
Key Responsibilities: Greet guests and connect with them throughout service
Attend to food, beverage, and other service needs
Monitor section operations and presentation against standards
Resolve food quality and service complaints promptly
Maintain restaurant setup,
cleanliness, ambiance, and hygiene
Requirements: Minimum two years’ similar experience, ideally in luxury hotels
Understanding of international fine dining, wine, and beverage standards
Excellent communication skills and complete fluency in English
Current Smart Serve certification and Canadian work eligibility
Weekday, weekend, and holiday schedule flexibility
Bring fine dining knowledge, polished service, and genuine warmth to the Shangri-La Toronto Restaurant and Lobby Lounge.
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📌 Fine Dining Server Toronto (Ontario)
🏢 Shangri-La Group
📍 Ontario
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