Create welcoming Fitness Centre experiences at William Lutsky Family YMCA through proactive member service, relationship building, and attentive supervision in Edmonton.
The AFL Wellness Coach models outstanding service while overseeing daily Fitness Centre activities. You will greet members, reinforce etiquette, respond to inquiries, conduct orientations, and maintain a supportive environment. Duties also include emergency response, cleaning, equipment maintenance, Y Thrive delivery, and documentation.
Key Responsibilities:
- Engage members with friendly, professional service
- Reinforce appropriate Fitness Centre etiquette
- Respond to emergencies as required
- Follow YMCA health, safety, and child protection procedures
- Maintain accurate Y Thrive documentation
Requirements:
- Work effectively with a customer service team
- Demonstrate excellent interpersonal and communication abilities
- Build strong relationships with members and clients
- Obtain Police Information and Vulnerable Sector checks
- Hold Intermediate Standard First Aid and CPR-C
Combine inclusive member service, relationship development, and Fitness Centre oversight to support protected experiences at the Edmonton YMCA.