Deliver personalized luxury service at Fairmont Chateau Whistler, using guest relations and concierge expertise in a full time permanent position. Based at Blackcomb Mountain, you will support VIP guests through every stay.
As VIP Concierge, you will serve as the primary contact for valued guests from pre-arrival through post-departure. The role focuses on meaningful relationships, customized itineraries, seamless experiences, and discreet communication. You will work across Front Office, Concierge, Fairmont Gold, and Lobby Ambassador areas to coordinate exceptional resort service.
Key Responsibilities: Serve as dedicated concierge for VIP guests throughout their journeys
Anticipate preferences and create memorable personalized experiences
Coordinate dining, transportation, wellness, activities, and special requests




Manage communications, requests, and service recovery professionally
Partner with departments to execute guest arrangements flawlessly
Requirements: Previous luxury hospitality, concierge, or guest relations experience preferred
Exceptional communication and relationship-building skills
Strong organization while managing multiple priorities
Professional, discreet, and highly detail-oriented approach
Flexible availability for evenings, weekends, and holidays
Bring luxury hospitality, discretion, and personalized guest service to Fairmont Chateau Whistler’s VIP Concierge team.

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📌 Luxury VIP Concierge Whistler (British Columbia)
🏢 Accor
📍 British Columbia