Build customer relationships with TD Canada Trust in Woodstock, Ontario, using banking advice and digital education skills. This branch-based role offers 37.5 hours weekly.
As a Personal Banking Associate Trainee, you will support customers with service transactions, banking solutions, and problem resolution. You will identify needs, guide customers to appropriate colleagues, and help explain mobile, ATM, and online banking. The position also includes branch operations, documentation, and customer experience improvement.
Key Responsibilities: Engage customers in advice, transactions, and digital education
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions




Complete accurate processes, documentation, and regulatory requirements
Requirements: High School diploma and/or one year relevant experience
Complete Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Robust communication, organization, planning, and time management skills
Use customer service, banking knowledge, and digital guidance skills while developing as a TD Personal Banking Associate Trainee.

#J-18808-Ljbffr

📌 Personal Banking Associate Trainee (Ontario)
🏢 TD
📍 Ontario