Customer service and financial guidance define this Personal Banking Associate role with TD Canada Trust in Surrey, British Columbia. Hours total 37.5 weekly.
As a Personal Banking Associate, you will support TD customers with banking solutions, service transactions, and digital education. You will understand needs, guide customers to appropriate contacts, and help resolve banking queries. The role also includes confidential matters, documentation, and branch processes.
Key Responsibilities: Engage customers in advice needs and service transactions
Educate customers about mobile, ATM, and online banking
Guide customers toward appropriate banking solutions and contacts
Support scheduled cash and non-cash transactions
Complete accurate documentation and business processes
Requirements: High School diploma and/or one year relevant experience
Investment Funds Canada or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Robust customer communication and organizational skills
Bring customer experience, banking knowledge, digital education, and sound judgement to TD Canada Trust customers in Surrey.

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📌 Personal Banking Associate Surrey (British Columbia)
🏢 TD Bank Group
📍 British Columbia