Lead Goodwill’s Donated Goods store through customer service, team coaching, and donation processing in a full time, 40-hour-per-week position. Act on the floor alongside hourly team members.
The Community Store Shift Supervisor assists the Store Manager and Assistant Manager with daily operations. You will train, develop, and supervise employees while supporting scheduling, safety, performance, and donation flow. When management is absent, you serve as acting Manager.
Key Responsibilities: Assist managers with day-to-day store operations
Lead, coach, and support hourly team members
Monitor donation flow and standard procedures
Complete cash reports, deposits, and statistical counts
Maintain customer service, safety, and security standards
Requirements: One to two years supervising people and processes
Flexibility for days, evenings, and weekends
Written and verbal communication in diverse environments
Coaching, team building, and accountability skills
Valid driver’s license and vehicle insurance
Bring leadership, emotional intelligence, coaching, and retail operations skills to Goodwill’s community-focused Donated Goods store.

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📌 Community Store Shift Supervisor (Ontario)
🏢 Goodwill Industries, Ontario Great Lakes
📍 Ontario