WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

JOB TITLE: Technician Accounts Receivable (18-Month Temporary Contract)

POSITION STATUS: Temporary, Full-Time

DEPARTMENT: Finance

LOCATION: Montreal

WHAT YOU'LL BE DOING

Respond to customer requests regarding their invoice, payment or reimbursement

Answer questions related to invoices for the travel agent, internal group agents and staff

Process refunds requested from customers by phone or email

Contact customers for payment collection on all due invoices in a professional manner

Take steps to help collect payment on time

Provide superior customer service while collaborating with internal and external stakeholders

Execute daily deposits of receipts and bank preparation in the accounting system

Investigate off-balance customer accounts and take action to properly adjust

Follow-up of uncollected payments due to credit card failures

Application of promos and issuance of commission if necessary

Send the account statement to customers

Any other related task

WHAT YOU BRING TO THE TEAM

Diploma of Collegial Studies (DEC) in Accounting, Finance, Management or equivalent

Minimum of six (6) months experience in a similar role

Advanced computer skills (Microsoft Word, Excel, PowerPoint)

Perfectly bilingual in English and French

Demonstrate organization,



rigor and autonomy

Excellent communication/analytical skills

Ability to work according to priorities and ability to solve problems

Good teamwork skills

Comfortable in a dynamic and fast-paced work environment

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service

Hybrid work model

We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family

We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal prospect employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements
When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

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📌 Technician Accounts Receivable (18-Month Temporary Contract) (Quebec City)
🏢 Air Canada Vacations
📍 Quebec City