Manage regional freight administration for Bison Transport through precise order entry, appointment coordination, and responsive customer communication. Standard business hours apply.
This Customer Service Assistant role supports day-to-day movement of freight and trucks within a particular region. You will manage multiple accounts, competing priorities, and timelines while updating customers and coordinating appointments. Success requires adaptability, relationship-building, critical thinking, and familiarity with recent systems and applications.
Key Responsibilities: Coordinate freight and truck movement for an assigned region
Enter orders with complete and updated information
Communicate shipment updates to selected customer accounts




Schedule appointments meeting customer and operational needs
Provide efficient responses to customer inquiries
Requirements: Strong customer service and relationship-building skills
Proven time management and communication capabilities
Ability to manage accounts and competing priorities
Willingness to learn computer programs and systems
Detailed knowledge of geography and industry terminology
Apply adaptable logistics administration, customer communication, and scheduling skills while supporting Bison Transport’s essential freight service.

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📌 Logistics Customer Service Order Coordinator (Ontario)
🏢 Bison Transport
📍 Ontario