Serve Scotiabank customers in Current Liskeard through relationship building, digital banking guidance, and day-to-day transaction processing. This branch-based role supports customers throughout their financial journey.
As a Customer Experience Associate, you become the face of Scotiabank’s Canadian Banking Branch network. You will discover customer needs, explain concepts simply, and provide exceptional service. The position also includes simple sales opportunities, mobile banking support, and target-based performance.
Key Responsibilities: Discover customer needs through proactive listening
Process day-to-day banking transactions
Build long-standing customer relationships
Identify and fulfill simple sales opportunities
Introduce mobile banking applications and digital options
Requirements: Proven customer service skills through work or community involvement
Professional, friendly, and efficient customer assistance
Flexible schedule availability
Comfort with simple sales situations
Solid technical skills for digital banking support
Bring customer service, relationship-building, and technical skills to Scotiabank’s New Liskeard branch as a Customer Experience Associate.