Customer service Dispatcher serving Right Time customers from the remote National Dispatch Team. Use empathy, communication, and problem-solving across Ontario.
This full-time Dispatcher role supports customers and field team members for Right Time locations across Canada. You will deliver customer service, communicate appointment changes, and allocate resources thoughtfully. Success requires initiative, interpersonal skills, computer proficiency, and composure during challenging situations.
Key Responsibilities: Deliver helpful service to internal and external customers
Dispatch field technicians for Canadian branches
Explain appointment changes clearly by telephone
Maintain accurate, error-free customer information
Respond tactfully to customer concerns and needs
Requirements: Robust empathy and customer-focused interpersonal skills
Critical thinking and problem-solving abilities
Proficiency with Outlook, Excel, and Google Maps
Effective written and verbal English communication
Ability to accept feedback and coaching
Bring patience, polished communication, and customer-focused judgment to Right Time’s remote dispatch service for Ontario applicants.

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📌 Customer Service Dispatcher Ontario (British Columbia)
🏢 Right Time Group
📍 British Columbia