Deliver thoughtful furniture guidance at Cozey while using customer service and design consultation skills in a retail store setting.
As a Retail Associate, you will support Cozey customers by understanding their needs and explaining furniture choices. The position combines customer service, product knowledge, visual merchandising, and store organization. You will also participate in training covering products, sales techniques, and company policies.
Key Responsibilities: Greet customers and provide furniture and design consultation
Build rapport through Cozey’s customer obsession values
Manage customer needs and resolve issues professionally
Maintain displays, layouts, and the store’s intended aesthetic
Keep the store clean, organized, and well maintained
Requirements: One to two years of retail sales or customer service experience
Excellent, friendly, and approachable customer service skills
Strong verbal and written communication skills
Adaptable availability for evenings, weekends, and holidays
Ability to lift heavily and stand multiple hours
Bring customer service, furniture consultation, and visual merchandising skills to Cozey’s customer-focused retail experience.