Support business systems and reporting for Crown Paper Group in Richmond, BC, using requirements analysis and application troubleshooting. This is a full time position.
The Business Application Analyst partners with business users to understand processes, define requirements, and improve reporting. You will support OpenVMS applications, Cognos PowerHouse, and Kiwiplan MES software. The position combines business analysis and application support with occasional service-desk coverage for Canada personnel.
Key Responsibilities: Document and support proprietary and packaged business systems
Gather requirements and create functional specifications
Build custom reports and data integrations
Investigate application issues and support user testing




Provide occasional service-desk triage and guidance
Requirements: Two-year computer degree or equivalent education and experience
One to three years in systems support or IT analysis
Business requirements, process mapping, and reporting experience
Microsoft 365 and Microsoft Office working knowledge
Foundational SQL and relational database knowledge
Apply analytical thinking, troubleshooting, communication, and systems knowledge to support Crown Paper Group applications and business users.

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📌 Business Systems Analyst Richmond BC (British Columbia)
🏢 Crown Packaging
📍 British Columbia