Coordinate insurance claims support for Chubb using bilingual French-English communication and careful file administration. Engage adjusters, brokers, insureds, and vendors.
As a Bilingual Insurance Claims Coordinator, you will help manage claim contacts, assignments, updates, and records. You will maintain assignment information, coordinate with Genpact, verify claim payments, and enter banking details accurately. The position requires responsive service across changing priorities.
Key Responsibilities: Process recent claims and act on authorized claim items
Maintain assignment logs according to claim severity
Manage daily coordination with offshore support partner Genpact
Verify claim documentation and payments against Chubb practices
Enter and verify insured banking information manually
Requirements: French and English bilingualism required for stakeholder communication
College or university studies, or equivalent experience
Technical aptitude and attention to detail
Ability to work effectively under pressure
Ability to multitask and collaborate as a team member
Apply bilingual coordination, detail-oriented processing, and claims administration skills while supporting Chubb’s daily insurance operations.