Build accurate workforce schedules and staffing coverage for Commissionaires in Gatineau, combining Excel reporting with confidential employee coordination. The schedule is daytime, Monday to Friday.
As Field Services Coordinator, you will maintain workforce management records and support field operations across security contracts. This two-year term role requires coordination with employees, supervisors, clients, and internal teams. You will also provide administrative support, guide dispatch and timekeeping staff, and respond to operational issues affecting coverage.
Key Responsibilities: Build and maintain schedules, templates, and timecards
Assist with overtime, approvals, timesheets, and pay amendments
Extract data and prepare statistical client reports
Mentor dispatchers and train field section timekeepers
Provide operations centre and reception coverage as needed
Requirements: Intermediate to advanced computer skills, especially Excel
Ability to learn internal scheduling systems quickly
Experience in security special events or related requirements
Fluent French with functional English proficiency
Exceptional discretion and valid or obtainable Secret clearance
Use exact workforce scheduling, data analysis, and field coordination to support Commissionaires’ security operations from Gatineau.