Build lasting customer relationships through banking solutions and precise transactions as a Customer Experience Associate with TD in Lévis.
Working in Personal & Commercial Banking, you will serve as part of TD Canada Trust’s frontline team. You will process deposits, withdrawals, and bill payments, identify customer needs, and provide clear advice. Customer experience, discretion, and timely execution are central to this work.
Key Responsibilities: Connect personally with customers about banking solutions
Process financial transactions under procedures and regulations
Exercise discretion when handling confidential customer matters
Escalate non-standard activities when necessary
Recommend operational improvements supporting operational excellence
Requirements: High School diploma and/or one-plus years relevant experience
Customer experience skills with diverse people
Strong organizational, planning, and time management skills
Initiative, accuracy, and attention to detail
Written and verbal communication in a calm, courteous manner
Bring relationship-building, financial transaction, and communication skills to help TD customers receive transparent, appropriate banking guidance.

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📌 Personal Banking Customer Experience Associate (Quebec City)
🏢 TD
📍 Quebec City