Serve Coast Capital members in an office-based, part-time position using active listening and financial advice. Build relationships through friendly, proactive service.

As a Member Services Representative, you will represent Coast Capital Savings Federal Credit Union in a branch setting. You will support members, identify opportunities, and contribute to their financial well-being. The work requires communication, empathy, problem solving, and advisory skills.

Key Responsibilities:

- Welcome members while demonstrating Coast Capital values
- Build relationships through money chats and proactive service
- Educate members about online banking and mobile platforms
- Resolve and prevent member banking issues
- Watch for counterfeit money and illegal transactions

Requirements:

- Robust verbal English communication skills
- Comfort with sensitive member conversations
- Active listening, empathy, and problem-solving abilities
- Initiative, adaptability, curiosity, and motivation
- Integrity and comfort suggesting products through referrals

Bring active listening, empathy, and financial advisory skills to Coast Capital member service and relationship building.

📌 Part Time Member Services Representative (Ottawa)
🏢 Coast Capital Savings
📍 Ottawa