Lead order fulfillment operations with warehouse management system expertise and exact SLA-focused execution across picking, packing, and auditing.
As an Order Fulfillment Processor Lead at NRI, you will guide fulfillment teams while ensuring processes are accurately followed. The role emphasizes communication, organization, attention to detail, motivation, and KPI performance. You will coordinate daily activities involving active-lifestyle client products.
Key Responsibilities: Lead and delegate order fulfillment tasks within client SLAs
Oversee team member training and cross-training
Plan labor requirements with Supervisors and Client Services
Perform picking, packing, scanning, tagging, and warehouse duties
Maintain safe, clean, and orderly work areas
Requirements: Two-plus years of warehousing or light industrial experience
Warehouse management system experience
Experience leading personnel; Lead experience preferred
Microsoft Office proficiency, specifically Outlook
Ability to lift fifty pounds and work extended periods standing
Bring warehouse leadership, WMS experience, and detailed SLA execution to NRI’s order fulfillment team on Saturday through Wednesday shifts.

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📌 Order Fulfillment Processor Lead (British Columbia)
🏢 NRI
📍 British Columbia