Build commercial mortgage operations experience through Excel analysis, reconciliations, and operational accounting support with Manulife. This work term offers hands-on exposure across the servicing lifecycle.
As a Mortgage Operations Analyst, you will support Mortgage Operations and Accounting across cash, tax, transactions, statements, and client servicing. You will review data, maintain documentation, test systems, and contribute to process improvements. The role suits a second- or third-year student studying accounting, finance, business, commerce, economics, or a related field.
Key Responsibilities: Support commercial mortgage servicing and operational accounting activities
Review reports, data, reconciliations, and exceptions for accuracy
Prepare spreadsheets, documentation, checklists, and reference materials




Execute mortgage system testing and document results
Identify opportunities to strengthen controls and reduce manual work
Requirements: Currently enrolled in a relevant post-secondary program
Basic accounting knowledge and financial services interest
Microsoft Office proficiency, particularly Microsoft Excel
Solid analytical, organizational, communication, and problem-solving skills
Availability for a three- to four-month work term
Apply your Excel, accounting, testing, and analytical skills across Manulife’s commercial mortgage operations and controls.

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📌 Commercial Mortgage Operations Analyst (Ontario)
🏢 Manulife/John Hancock
📍 Ontario