Build lasting customer relationships through banking advice and service as a Customer Experience Associate in New Hamburg, Ontario.

At TD Canada Trust, this Personal & Commercial Banking position supports customers at the branch frontline. You will connect personally with clients, understand their needs, and explain suitable banking solutions clearly. The work includes handling financial transactions, resolving concerns, promoting services, and supporting a positive customer experience.

Key Responsibilities:

- Connect personally with customers about banking solutions
- Provide information and advice on products and services
- Process financial transactions under required procedures
- Respond to customer concerns and escalate when necessary




- Recommend operational improvements supporting operational excellence

Requirements:

- High School diploma and/or one year relevant experience
- Customer experience skills with calm, courteous communication
- Initiative when managing changing priorities and several tasks
- Solid organizational, planning, and time management abilities
- Microsoft Office and internet knowledge

Use relationship-building, clear communication, and financial transaction skills to support TD customers and banking solutions every day.

📌 Banking Customer Service Associate New Hamburg (Alma)
🏢 TD
📍 Alma