Turn guest inquiries into memorable bookings as a Reservations Agent at Scandinave Spa Whistler, using polished communication and sales-focused service.

This full time or part-time position manages reservations, gift cards, and packages through Zenoti. You will communicate the value of Thermal Journey, Massage Services, and spa products. The work supports informed booking decisions, guest satisfaction, and revenue-generating activities.

Key Responsibilities:

- Answer calls with prompt, professional, sales-focused phone service
- Respond promptly to voice messages, emails, and other messages
- Record guest preferences accurately during reservations
- Offer services, upgrades, and packages based on guest needs




- Support group bookings and Massage Pavilion check-in coverage

Requirements:

- Previous customer service experience, preferably in a call center
- Proficiency with Microsoft Word, Excel, and Outlook
- Excellent verbal and written communication skills
- Proactive problem-solving skills while remaining calm and professional
- Flexible availability, including evenings and weekends

Bring accurate reservation handling, confident sales communication, and guest-focused professionalism to Scandinave Spa Whistler in this position.

📌 Reservations Agent Scandinave Spa Whistler (Arrow Creek)
🏢 Sweeping Corporation of America
📍 Arrow Creek