Monitor webinar chat and Q&A; activity with precise live notes, topic grouping, and follow-up tracking. This remote customer service assignment supports transparent event handoffs.
The coordinator records what attendees ask, identifies relevant session context, and routes each question according to the event plan. You will mark live answers only when given, document deferred items, and keep private account details out of public notes. Beginners receive platform and routing-guide training.
Key Responsibilities: Capture questions before messages leave the panel
Note supplied session topics or slides
Group repeated general questions for presenters
Identify questions requiring follow-up owners
Compare deferred questions with event notes
Requirements: Ability to read quickly during live online monitoring
Ability to write concise, accurate notes
Calm concentration during busy question periods
Ability to distinguish public and private information
Focused home office or workspace supports monitoring
Support webinar participants through accurate capture, status records, and thoughtful routing without implying answers were provided.

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📌 Webinar Chat Support Coordinator (British Columbia)
🏢 HRS Talent Solutions
📍 British Columbia