Drive hotel catering sales through superior customer service, contract management, and revenue-focused meeting space strategies. Support events from enquiry through completion.

The Conference Services Manager supports the hotel's strategic plan while selling products and services that maximize revenues. This role manages catering administration, event documentation, client communication, and group sales contracts. It coordinates meeting rooms, food and beverage, and audiovisual requirements with planners. The position also supports prospecting, re-booking, site inspections, and client events.

Key Responsibilities:

- Respond to meeting and event enquiries within the same day
- Draft correspondence, proposals, and catering contracts
- Monitor guarantees, amendments, deposits, and final payments




- Coordinate function setups with meeting planners and operational teams
- Maximize revenue through space yielding and effective upselling

Requirements:

- One to two years of catering or banquets experience
- Hospitality degree, diploma, or equivalent education and experience
- Excellent presentation, communication, organizational, and interpersonal skills
- Intermediate Microsoft Office technical skills
- Knowledge of food costing, wine pairing, and hotel operations

Use catering sales, customer service, and contract expertise to deliver successful meetings while maximizing hotel revenue.

📌 Hotel Catering Sales Manager (Vancouver)
🏢 Coast Hotels
📍 Vancouver