Air Liquide Canada seeks a Customer Experience Representative in Burlington, Ontario, using Oracle ERP and Salesforce during weekday day shifts.

This representative serves industrial gas customers as their primary contact for order fulfillment and service reliability. The role processes cylinder gases, liquids, and hardgoods orders while coordinating with local operations. It also supports quotes, returns, claims, payments, invoicing, and customer cases through connected systems.

Key Responsibilities:

- Manage diverse gas and hardgoods orders through completion
- Convert CPQ quotes into active sales orders
- Handle customer-owned product and exchange cylinder workflows
- Process returns, claims, payments, and invoice requests




- Resolve service issues with customers and operational groups

Requirements:

- Post-secondary diploma in marketing, sales, or related field
- Two to five years of similar experience
- Experience with Oracle, Salesforce, RingCentral, and Google Suites
- Excellent written and oral English communication skills
- Robust time management, collaboration, and interpersonal skills

Support industrial gas customers through accurate order management, system navigation, communication, and service problem-solving at Air Liquide Canada.

📌 Customer Experience Representative Burlington
🏢 Air Liquide
📍 Burlington