Help healthcare professionals through Solventum customer support, combining clear communication, order processing, and problem-solving in Mississauga. The schedule includes weekends.
As a Customer Service Representative, you will fulfill customer orders and provide technical support across Solventum’s healthcare business models. The work includes phone and written correspondence, complaint investigation, process guidance, and service improvement. You will collaborate with broad stakeholder groups and support the Global Service Centre Team offline.
Key Responsibilities: Provide technical support and address customer requests
Fulfill rental, sales, and owned business orders
Respond professionally through telephone and written correspondence




Guide order entry processes for Global Service Centre colleagues
Identify recurring problems and share solution insights
Requirements: Required education and customer service experience combination
Two years with ERP systems or business applications
Robust reporting and analytical skills
Multitasking and problem-solving abilities under deadlines
Flexibility for schedule adjustments based on call volumes
Bring healthcare customer support, analytical thinking, and order processing expertise to Solventum’s Mississauga service team.

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📌 Healthcare Customer Support Specialist (Ontario)
🏢 solventum
📍 Ontario