Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end‑to‑end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.Position Summary TheDirector of Ticket Sales & Servicewill hire, train, and direct the Sales & Service team for Hamilton’s AHL team. This person will be responsible for providing strategy and direction for all facets of the AHL Ticket Sales business, including selling and servicing all ticket sales products: memberships, partial memberships, groups, and individual game ticket sales. The sales component of this role will include all parts of the sales process from prospecting to closing, with the service component beginning as we build relationships with members to retain and grow our membership base. This role pays an annual salary of $105,000‑$125,000 CAD and is bonus eligible.Full‑Time Benefits Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and statutory holidays).About The Venue TD Coliseum, a modern venue rooted in the proud history of Hamilton, hosts world‑class concerts, sports, and special events. TD Coliseum,



FirstOntario Concert Hall and The Studio play key roles in the region’s cultural and economic landscape. As we enter an exciting new era of growth and reinvention, we are seeking passionate professionals who thrive in rapid‑paced, high‑impact environments.ResponsibilitiesHire, train, develop, and direct the Ticket Sales & Service team for Hamilton’s AHL team.Create, build and execute a fully developed Sales & Service Plan for all product groups with a focus on revenue retention and growth.Meet or exceed established monthly and/or yearly goals for contracted revenue, membership, partial membership, group and individual game sales, and service/retention metrics, including but not limited to: retention goals, customer touchpoints, customer feedback surveys, etc.Work with Marketing to ensure a cohesive plan is built to achieve success through the launch of the Team to Membership Sales Campaign, Group Sales Campaign, and Annual Retention Campaigns.Collaborate across all departments, including but not limited to premium sales, marketing, building operations, security, and food & beverage to ensure alignment of strategy and execution.Oversee risks and fiduciary responsibilities by analysing client objectives, proposing new business solutions, and implementing services and products to fulfill needs and objectives.Oversee overall client servicing process that includes, but is not limited to, contract administration, ticketing fulfillment, client event execution, invoicing and

📌 Director Of Ticket Sales & Service | Full-Time | Td Coliseum - C$105,000 - C$125,000 A Year (Hamilton)
🏢 Oak View Group
📍 Hamilton