Coordinate fulfilment operations at IKEA while creating outstanding customer experiences through order pickups, communication, and organized daily execution.
As a Fulfilment Operations Coordinator, you support leaders, guide coworkers, and help achieve operational and customer service goals. You contribute to picking, packing, unloading, loading, and stock replenishment. Your work supports accurate, timely orders and a smooth Collection Point journey.
Key Responsibilities:
- Assist customers with Collection Point order pickups and questions
- Support leaders coordinating daily operations and guiding coworkers
- Complete picking, packing, unloading, loading, and stock replenishment
- Maintain clean, organized, and safe working environments
- Monitor routines and identify operational improvement opportunities
Requirements:
- Passion for outstanding customer experiences and lasting relationships
- Leadership and communication skills for engaging and coaching teams
- Operational and organizational skills for prioritizing daily tasks
- Confidence making decisions, taking initiative, and delegating responsibilities
- Commitment to safety, quality, compliance, and IKEA standards
Bring customer service, fulfilment coordination, leadership, and operational improvement skills to IKEA's Collection Point operations.