Manage Resolver’s Security & Investigations accounts with forecasting discipline, CRM accuracy, and a hybrid work model supporting office presence.
As an Account Manager, you will support Resolver’s sales engine by expanding existing customers through upselling, cross-selling, and retention. You will track account performance, document transactions, and map customer decision makers and stakeholders. The role emphasizes autonomy, resourceful problem-solving, and customer-focused commercial execution.
Key Responsibilities: Forecast and track customer account metrics
Maintain accurate, up-to-date CRM records
Map customer decision makers and stakeholders
Track customer transactions and usage patterns
Build relationships throughout the sales cycle
Requirements: Two to five years of related SaaS sales experience
Knowledge or exposure to Security & Investigations
High initiative and autonomy in daily work
Resourceful approach to solving customer problems
Passion for technology-based business solutions
Apply account forecasting, CRM management, and customer-focused sales skills to expand Resolver’s SaaS security solutions.

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📌 Hybrid Security Software Sales Account Manager (Ontario)
🏢 Resolver, a Kroll Business
📍 Ontario