Support Silk & Snow stores nationwide through bilingual retail operations coordination, cross-functional problem-solving, and organized execution across Canada.
As a Bilingual Retail Operations Coordinator, you will support daily operations across Silk & Snow, Casper, and Endy. The work combines store support, launches, openings, audits, and process coordination. Skilled English and French fluency is required for stores across Canada.
Key Responsibilities:
- Answer daily operational inquiries from assigned stores bilingually
- Coordinate store needs with CX, IT, Supply Chain, and Marketing
- Communicate promotions, signage plans, launches, and operational updates
- Support openings, setups, merchandising, and operational readiness
- Review audits, monitor SOPs, and follow issues through resolution
Requirements:
- University degree or college diploma
- One to three years in retail operations or coordination
- Fluent written and spoken English and French
- Proficiency with Google Workspace, especially Sheets and Docs
- Willingness to travel within Canada as required
Apply retail operations, bilingual communication, and cross-functional coordination across Silk & Snow's Canadian store network.