Guide TD customers through banking solutions and digital services as a Personal Banking Associate Trainee in Saint-Jérôme, Quebec. Apply customer service skills daily.

At TD Canada Trust, you will support customers with advice needs, service transactions, problem resolution, and banking solutions. You will identify needs, provide information, and guide customers toward appropriate staff members or internal partners. The role includes training and onboarding for branch responsibilities.

Key Responsibilities:

- Engage customers in advice, transactions, and problem resolution
- Guide customers toward appropriate banking contacts and solutions
- Educate customers about mobile, ATM, and online banking
- Support cash and non-cash transactions for frontline staff




- Complete business processes and accurate regulatory documentation

Requirements:

- High School diploma and/or one year relevant experience
- Complete Investment Funds Canada or equivalent within ninety days
- Use Microsoft Office, branch software, and internet tools
- Understand banking solutions and processes for customer advice
- Communicate effectively with customers and related teams

Build customer relationships through banking advice, digital education, transactions, and solutions at TD Canada Trust in Saint-Jérôme.

📌 Personal Banking Associate Trainee (St-Jérôme)
🏢 TD Bank Group
📍 St-Jérôme