Use customer service and problem-solving skills to identify industrial parts, answer technical inquiries, and support DAC customers in Dartmouth, Nova Scotia.

DAC Industrial Engines is seeking a Parts Advisor to serve as a primary customer contact. The position involves parts availability, pricing, recommendations, orders, and relationship building across Atlantic Canada's industrial markets. Strong communication, mechanical aptitude, computer skills, and a desire to learn support success in this customer-facing role. Experience with ERP systems, inventory systems, parts catalogues, or OEM platforms is an asset.

Key Responsibilities:

- Answer customer questions across multiple communication channels
- Identify correct components for equipment applications
- Provide availability, pricing,



and technical information
- Source products when availability challenges arise
- Maintain relationships supporting repeat business and loyalty

Requirements:

- Customer service and relationship-building experience
- Foundational knowledge of machinery or mechanical systems
- Excellent communication and problem-solving skills
- Robust computer skills, including Microsoft Office
- Desire to learn products, systems, and terminology

Support industrial customers through accurate parts recommendations, responsive communication, and practical problem-solving at DAC Industrial Engines.

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