Resolve supplier invoice discrepancies at Wesco using accounting knowledge, Microsoft Excel, and cross-functional communication. Work largely self-directed with limited supervision.
As a Customer Care Specialist, you will focus on supplier invoice resolution within Wesco’s Centralized Customer Care organization. You will research purchase order and invoice variances, support Accounts Payable, and process offsetting transactions. The work covers inventory cost adjustments and historical customer billing corrections.
Key Responsibilities: Research supplier invoice discrepancies with little supervision
Process inventory cost adjustments and billing corrections
Support Accounts Payable with payables issue resolution
Coordinate research across Sales, Operations,
and Inventory Management
Manage discrepancies across branches and escalate timely
Requirements: High School Degree or Equivalent required
One year of related experience required; three preferred
Oracle or integrated financial system experience preferred
Accounting knowledge and robust Microsoft Excel experience preferred
Strong communication, organization, and attention to detail
Apply supplier invoice resolution, accounting knowledge, and Excel skills while supporting Wesco’s Accounts Payable operations.