We are currently recruiting for aContent Claims Specialist - Fieldto join our edadjuster team in the regions ofBarrie, Orillia, Brantford and West Gwillimbury, Ontario. This is a field role, offering a combination of work from home and travel within the specified region.ResponsibilitiesConduct onsite attendance to meet the adjusters/policyholders and other industry vendors and conduct the inventory of the total loss contents.Conduct and facilitate virtual meetings with policyholders for data collection during total loss content recreations, guiding them through structured memory exercises to accurately document non-restorable items.Ensure consistent and quality turnaround of all claims in accordance with the company’s productivity and Performance Excellence Guarantee.Work with the support of other teams at edadjuster to organize/direct the resources required for completing the inventory and Like, Kind, and Quality (LKQ) valuation of all total loss contents in an efficient and effective manner per productivity standards.Adhere to edadjuster Inc.’s commitment to timely and informative updates on the content claims process to adjusters/policyholders.Complete and submit detailed work/time logs daily for all claim tasks completed.Maintain claim related notes in the company’s platform Exclaim, related to various tasks involved in handling the claim.Coordinate with edadjuster teams to ensure timely and accurate completion/pricing and adherence to LKQ standards.Consistently promote edadjuster’s brand, image, and reputation in a professional and positive manner.Manage expenses and submit claim related costs in accordance with company policies and timelines.Organize and maintain a structured calendar to prioritize tasks, schedule appointments and manage time effectively in a fast paced environment.QualificationsA Secondary School diploma.Prior experience in insurance, customer service, retail, food and beverage,



construction or restoration are all relevant and would be considered for the role.Some prior background/experience in the Property claims industry would be considered an asset.Strong customer service skills.Patience, empathy, and problem‑solving skills.Ability to work independently in most circumstances, with minimal supervision.Access to a reliable insured vehicle to travel to claim sites within the designated region.Own a current valid driver’s license in good standing.Strong computer skills (MS Office, Google Workplace, Excel, Outlook, etc.).Strong verbal and written communication skills.Demonstrated ability to adapt to change and current technology.Willingness to learn and continuously improve.Must successfully pass both a criminal background check and employment reference verification.Must be able to sit or stand for extended periods of time.Must be physically capable of performing repetitive motions and tasks as required.Comfortable identifying household goods and assigning reasonable values.Working ConditionsTravel is a required integral part of the performance of your duties.Occasional overnight travel may be required; a corporate credit cardwill be provided for work related travel expenses.May be exposed to diverse conditions such as cold, heat, rain, debris, etc.Maintains a functional home office setup, including a reliable internet connection and a quiet workspace to support remote work, virtual meetings, and secure data handling.Must be willing and able to wear appropriate Personal Protective Equipment (PPE) when attending sites that may be dirty, smelly or hazardous.BenefitsThe role offers an hourly wage of $22 to $25 per hour plus mileage.Health benefits including extended health, dental, STD, LTD, AD&D;, Life Insurance and Dependent Life Insurance.Incentive Compensation and Retirement Savings including TFSA, Employee Stock Purchase Plan and bonus incentives.Wellness programs and gym membership.Corporate discount programs.Work life balance and paid time off policies.Paid volunteer hours through Crawford Cares, our internal volunteer committee.#J-18808-Ljbffr

📌 Content Claims Specialist - Field - Level 1 - $22 - $25 An Hour (Winnipeg)
🏢 Edadjuster
📍 Winnipeg