Build connected client relationships through CRM and omnichannel engagement as a Prada Group Client Advisor delivering personalized luxury service.

This Client Advisor serves as an ambassador for Prada Group's brands, including PRADA, Miu Miu, Versace, and Church's. Connect with clients beyond the store by capturing customer data and developing future opportunities. Combine communication, teamwork, and sales focus to strengthen loyalty and exceed the client journey standard.

Key Responsibilities:

- Maintain client relationships through company CRM
- Embrace and promote the omnichannel mindset
- Create welcoming, customer-centered in-store experiences
- Collaborate openly with colleagues across departments
- Maintain shop floor and visual display standards

Requirements:

- Experience developing long-lasting client relationships
- Excellent communication and interpersonal abilities
- Strong teamwork and independent working capability
- Curiosity about luxury, fashion, art, and design
- English required; other languages are a plus

Apply CRM expertise, omnichannel thinking, and cooperative service to develop Prada Group client loyalty and sales opportunities.

📌 Omnichannel Clienteling Specialist (Toronto)
🏢 Miu Miu
📍 Toronto