Lead HR technology transformation with ServiceNow, SAP SuccessFactors, and automation across IGM Financial’s Toronto, Montreal, or Winnipeg offices.As AVP, HR Services Delivery and Technology, you will turn IGM’s future-state service model into a practical, multi-year roadmap. You will connect HR priorities with platform evolution, digital service design, and operational governance. Your leadership will simplify transactions, strengthen support, and build capabilities for integrated HR delivery.Key Responsibilities:
Translate HR priorities into an integrated enterprise technology roadmapReduce fragmentation, duplicate entry, and unnecessary service hand-offsExpand automation and AI-enabled services while preserving appropriate controlsHold teams and partners accountable for execution and value realizationOperationalize governance,
decision rights, and recent ways of workingRequirements:
12+ years’ leadership experience in HR technology, operations, or service deliveryEnterprise transformation and team leadership experience in complex organizationsExperience with technology roadmap ownership and data-led service leadershipExperience with ServiceNow HRSD or comparable service-management platforms preferredDigital product management, AI, or automation experience preferredBring executive influence, platform governance, and service-design expertise to IGM’s evolving HR technology ecosystem.
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