Lead automotive service operations in the Lower Mainland, BC, using team development and performance management to drive measurable results. Applewood Auto Group Ltd. seeks an experienced Service Manager for a franchised automotive dealership. This position leads Service Advisors, Technicians, and support staff while improving service revenue, profitability, productivity, workflow, and customer retention. Success requires robust communication, organization, problem-solving, and business acumen.

Key Responsibilities
- Coach and mentor Service Advisors, Technicians, and support staff
- Maximize service revenue, profitability, productivity, and customer retention
- Oversee daily operations, workflow, warranty administration, and dealership processes
- Apply policies and procedures consistently during employee relations matters




- Drive CSI performance and resolve customer concerns effectively

Requirements:
- Minimum three years managing automotive service in franchised dealerships
- Proven success achieving financial and operational service targets
- Understanding of dealership KPIs, warranty processes, and technician productivity
- Ability to resolve conflict and foster team engagement
- Excellent communication, organizational, and problem-solving skills Bring automotive leadership, operational discipline, and customer service expertise to Applewood Auto Group’s Lower Mainland dealership operations.

📌 Automotive Service Manager Lower Mainland (Langley)
🏢 Formulafordlincoln
📍 Langley