Description Responsibilities
- ProvidesacomprehensiverangeofI&ITbusinessanalysisservicesforclientswithdiversebusinessandtechnologicalneeds.;
- Interactswiththebusinessstakeholdersandsubjectmatterexpertsinordertounderstandtheirrequirementsthroughgathering,documenting,andanalyzingbusinessneedsandrequirements.
- Preparesandadvisesonbusinessanalysispolicies,processes,bestpracticesandstandardstopromoteacomprehensiveandconsistentbusinessanalysispracticewithintheorganization. GeneralSkills
- Leadsandconductsbusinessanalysisinordertoassessclient’sbusinessproblems/opportunitiesanddocumentsthebusinessrequirementsinsuchawaythatI&ITsolutionscanbedetermined.;
- Appliesre-engineeringconceptstopromotebusinessimprovementsthroughalternativeandcosteffectiveservicedeliveryapproaches.
- Leadsandconductsbusinessanalysisatvaryinglevelsofdetailappropriatetotheprojectandphasesofproject,aligningwithOPSUnifiedProjectManagementMethodology,EnterpriseArchitectureandGatingProcess,andOPSStandar
- Developsstrategies,preparesbusinesscasesandcost-benefitanalysis,andconductsfeasibilitystudiesforbusinessI&ITinitiatives.;
- DevelopssoundprocessesforrequirementsgatheringincludingbutnotlimitedtoJADsessions,interviews,mockups,etc.
- Conductsbusinessmodeling;usecasemodeling;conceptualandlogicaldatamodeling;processanddataflowmodeling;usecasesurveys;businessrulesdefinitionandnon-functionalrequirementsdefinitionsforassignedprojects.
- Monitorsprogress,resolvesproblemsandreportsregularlytoI&ITmanagementandstakeholders.;
- Developsperformancemeasuresandtraceabilitymatricesforbusinessanalysisevaluationandconductsfollow-up. Experience
- Developingstrategies,preparingbusinesscasesandcost-benefitanalysis.




- Conductingrequirementsgathering,developingdocumentation,includingpresentationsandbriefingnotesandconductingstakeholderengagement.
- IntheuseofComputerAidedSoftwareEngineering(CASE)toolstodocumentconceptualrequirementsandscope.
- AwarenessofemergingI&ITtrendsandtechnologies.;
- Excellentanalytical,problem-solvinganddecision-makingskills;verbalandwrittencommunicationskills;interpersonalandnegotiationskills.
- Ateamplayerwithatrackrecordformeetingdeadlines. DesirableSkills
- Experienceintheuseofinformationretrievalpackages.
- KnowledgeandunderstandingofInformationManagementprinciples,concepts,policiesandpractices.
- Abilitytotranslatebusinessanddatarequirementsintospecificationssufficientfordesigningappropriatetechnologysolutions.
- Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping.
- Experienceinstructured,objectorientedandagilemethodologiesforuserrequirements.
- Experiencedevelopingperformancemeasuresforbusinessanalysisevaluationandsubsequentfollow-up.
- KnowledgeandunderstandingofAccessibilityforOntarianswithDisabilityAct(AODA)andrelatedregulationsandstandards. Experience Requirements Price 30% BusinessRequirementsGathering/Documentation
- 10+yearsexperienceinabusinessanalystcapacity,withdemonstratedworkoutlinedclearly
- Experienceconductingrequirementsgatheringanddevelopingdocumentation




- Demonstratedexperiencewithdevelopingbusinessstrategies,businessprocessre-engineering
- Demonstratedexperiencewithbusinesscasedevelopment,cost-benefitanalysisandfeasibilitystudiesinacomplexprojectenvironment
- Experiencewithawiderangeofmethods,toolsandtechniquesforbusinessanalysissuchas,butnotlimitedto:businessfunctionalmodelling,businesseventmodelling,businessprocessmapping 20% TechnicalExperience
- DemonstratedExperiencewithGUI,userinterfacedesignandmockups.(e.g.
Balsamiq)
- DemonstratedExperiencewithJointApplicationdevelopment(JAD),UnifiedModellinglanguage(UML),andComputerAidedSoftwareEngineering(CASE)tools.
- DemonstratedexperiencewithDocumentManagementsystemand/orCustomerRelationshipManagementSystem(CRM)
- Exposuretoworkingwithdiversebusinessenvironmentsandenterprisewidesystems. 20% SystemFunctionalRequirements
- Abilitytoworkwithbusinessanddevelopmentteamstodocumentsystemrequirements.
- DemonstratedexperiencewithcreatingBusinessCases,ScreenDesign/UserInterface,BusinessProcessModels,PrivacyImpactAssessmentandThreatRiskAssessments,andLogicalarchitectureartifacts,amongotherdeliverables.
- DemonstratedexperiencewithBusinessArchitecture. 20% CommunicationSkills
- Demonstratedexperienceinsolvingproblemsanalytically,andmakingsounddecisionsbasedon.
- Experienceinnegotiatingusingbothverbalandwrittencommunicationskillsandshouldhaveworkedinateambasedenvironmentwithaprovenrecordofmeetingdeadlines. 10% Supplier Comments Closing Date/Time 2026-11-10, 1:30 p.m. 5 days Onsite Max no of submission
- 1(one) Must haves:
- 10+ years experience in a business analyst capacity, with demonstrated work outlined clearly

📌 Business Analyst (Toronto)
🏢 Softline Technology
📍 Toronto